Shipping policy
Order Processing & Production
All products are manufactured and prepared according to customer requirements. Production and shipping timelines may vary depending on order quantity, customization requirements, and destination.
Delivery Time
Delivery timelines will be discussed and mutually agreed upon with the customer before order confirmation.
Order Tracking
Tracking information will be provided once the order has been dispatched.
Delivery Commitment
We are committed to delivering all orders within the agreed timeline. In rare cases, unforeseen circumstances such as customs procedures, transportation disruptions, weather conditions, or other factors beyond our control may cause slight delays.
If any delay occurs, our team will proactively keep you informed and provide regular updates regarding your order status. Customer satisfaction and transparent communication remain our top priorities.
Contact Us
For order status and shipping inquiries, please contact us at:
📧 rji.intl@gmail.com